Arif Tirtana, Marchiana Priska Idang, and Ikrimah Nafilata. “Service Quality On The Blood Donors Satisfaction: Kualitas Pelayanan Terhadap Kepuasan Pendonor Darah”. Journal of Health (JoH), Vol. 11, no. 1, Jan. 2024, pp. 077-84, doi:10.30590/joh.v11n1.729.